How do you know if outsourcing the payroll function is the right move for your business? 

As business leaders of today have to take on more responsibilities than ever before, it’s easy to just assume that payroll will be an in-house job. However, when you actually get down to it, it means way more than simply paying workers. 

In fact, it’s a complex, resource-heavy operation that requires – 

  • Keeping up with changing legislation, per State and Territory
  • Maintaining the stringent processes necessary every month 
  • Being experienced enough to handle quick and constant changes
  • Costly fit-for-purpose systems

Meet Marcelo

Marcelo Concha, Co-founder and CEO of the REO Group offered his insight into working with PayRoller. After 2 years of enjoying our service, Marcelo shares the benefits of outsourcing payroll to specialists – 

Number one; knowing that we are 100% compliant in all areas of our payroll function. 

This is not an easy exercise when you consider the legislative minefield that exists currently within each State and Territory.

The other benefit is how free we have been to focus on other parts of the business. As we have grown, the payroll function has been ready and capable, growing with us and supporting the greater business to achieve

Having payroll professionals manage this function has allowed us to play to our strengths while giving us a level of comfort and support. This provides our clients and candidates with an even better professional service that scales with our business. 

When considering outsourcing payroll, make sure your service provider can deliver what they claim. Words are great but attitude and action is everything. Asking for examples of how they have dealt with issues or challenges that their clients have faced to fully understand their attitude and action that turns up under stressful situations.

We also asked Marcelo what advice he could give to other businesses for selecting the right partner for this critical business function. 

When considering outsourcing payroll, make sure your service provider can deliver what they claim. Words are great but attitude and action is everything. Asking for examples of how they have dealt with issues or challenges that their clients have faced to fully understand their attitude and action that turns up under stressful situations.

Most importantly, find a service provider that sees themselves as a business partner to your business. This characteristic is key for effective service delivery in a vital area such as payroll.  My experience with PayRoller is not measured when everything is going right, but more so when a challenge is presented. 

The team always steps up to the challenge and approaches the situation as a business owner would.  They proactively work on getting the right outcome with minimal to no impact on our clients and candidates.